Zoe Magid Senior Advisor to the Attorney General | New Jersey Department of Law and Public Safety
Zoe Magid Senior Advisor to the Attorney General | New Jersey Department of Law and Public Safety
The Division of Consumer Affairs in New Jersey has conducted compliance inspections of temporary Halloween "pop-up" stores to ensure they adhere to laws protecting consumers from fraud and deception. As Halloween approaches, these pop-up stores appear in rented spaces, offering costumes, decorations, candy, and more.
Attorney General Platkin emphasized that consumer protection laws apply equally to pop-up stores as they do to traditional retailers. "Just as we do with traditional retailers, we expect pop-up stores to abide by the laws requiring fairness and transparency in our marketplace," said Platkin.
The inspections began on September 20, 2024. Investigators from the Office of Consumer Protection checked for clear pricing and posted return policies. The Office of Weights and Measures ensured price accuracy at registers. No violations were found under the Consumer Fraud Act, though two pricing discrepancies were noted out of over 1,400 items scanned.
Acting Director Cari Fais reassured consumers about their financial safety while shopping at these temporary outlets. She advised shoppers to be aware of the fleeting nature of pop-up stores, which can limit opportunities for returns or refunds.
Consumers are encouraged to ask store personnel about their occupancy duration and contact information after closure. They should inquire about return policies and inspect merchandise thoroughly before purchase. Saving receipts and using credit cards for purchases is recommended for potential disputes.
Shoppers are also advised to choose stores with a history of returning each year.